Balance to Heal is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how Balance to Heal collects, uses, processes, and protects your personal data when you visit our website balancetoheal.nl and use our services.

By accessing and using this website and our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

Data Controller

The data controller responsible for the processing of your personal data under this Privacy Policy is:

Balance to Heal

Jennifer@balancetoheal.nl

+31 623 203 366 

KvK number: 91316359

What Data Do We Collect and Why?

We collect and process personal data for specific purposes and based on lawful grounds as outlined by the GDPR. The data we collect can be divided into two main categories:

a) Data Collected via the Website (Website Analytics and Cookies):

• Type of Data: We collect data related to your use of our website, which may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This is primarily collected through the use of cookies and potentially website analytics tools.
  
   
• Purpose: To understand how visitors use our website, analyze website traffic, identify technical issues, improve website functionality, and gain general insights into user behavior.

b) Data Collected for Providing Our Services:

• Type of Data:
  • Contact Form: When you fill out the contact form, we collect your full name, email address, phone number, and any other information you provide in the “message” field.
  • Appointment Booking & Intake: When you book an appointment, we collect your full name, email address, phone number, and specific health information via an intake form for each appointment type. This health information may include details about your medical history, current health conditions, allergies, medications, lifestyle, and treatment goals.
  • During Sessions: Further health and personal information relevant to your therapy or treatment may be discussed and recorded during sessions.
• Purpose:
  • To respond to your inquiries submitted via the contact form.
  • To manage your appointment bookings, including scheduling, confirmations, and reminders.
  • To provide you with the requested therapy or treatment services safely and effectively.
  • To maintain accurate records of your treatment and progress.
  • To comply with legal and professional obligations related to healthcare provision.

Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

• Types of Cookies Used:
  • Strictly Necessary Cookies: These cookies are essential for the website to function correctly. They enable basic functions like page navigation. The website cannot function properly without these cookies.
  • Analytics Cookies: These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously.
• Managing Your Cookie Preferences: You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser. Please note that blocking strictly necessary cookies may impact the functionality of the website.

Will Your Data Be Shared with Third Parties?

We may share your data with trusted third-party service providers who assist us in operating our website or providing our services (e.g., website hosting, booking system provider, analytics service).

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required to do so by law.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the website and services after any modifications constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact

If you have any questions about this Privacy Policy or our data processing practices, please contact us by visiting the Contact page on our website.